FAQ

How Do I Place An Order?

 

Ready-made products are ordered on Etsy.com (click the SHOP tab above). If you have a custom product request, please contact Studio CREATE.

Payment and Shipping

Through Etsy, you will see the estimated shipping cost and transit time in your shopping cart. Etsy can process credit cards and PayPal payments through a secure checkout process.

Copyright of Products

We value and respect artistic copyrights. Some products you see as samples are personal items and are not for sale. Other items (such as team logos) are sold -- the crafted product only -- not the copyright to the image. This does not imply that the image is licensed to Studio CREATE. 

Returns & Refunds

Custom products cannot be returned, as they are created just for you. If an item is damaged in shipping, we will send a replacement at no charge. Please contact us right away if there is a problem with your order.

 

Privacy Policy

 

Your information is safe with us. We do not store credit card information, as charges are processed securely through Etsy.com. We do not share or sell email addresses or other personal information. We only use that information to reply to requests or to contact you about an order.

© 2020 by Studio CREATE

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